Privacy Policy for Citale

Effective Date: March 25, 2025

Citale ("we", "our", or "us") provides a media-based social platform. This Privacy Policy outlines how we collect, use, and protect your data when you use our mobile app and website.

1. Information We Collect

a. Account Information: Email address, username, and any content you upload

b. Usage Data: App interactions, device type, OS version, and anonymous session identifiers

c. Analytics: We use PostHog to collect anonymous session data and IP addresses (not tied to user identity)

2. How We Use Your Data

We use data to provide core services, display content, monitor app usage, improve performance, and investigate bugs. We do not sell your data to third parties.

3. Third-Party Services

4. Data Retention & Deletion

You may request to delete your account and all associated content at any time by using this form.  Deletion requests are reviewed and processed manually within 7 days.

5. Security

We use secure, industry-standard platforms to store and manage your data. While no system is 100% secure, we take reasonable steps to protect your information.

6. Children’s Privacy

Citale is not intended for users under 13. We do not knowingly collect data from children. If we learn that a minor has provided personal information, we will delete it promptly.

7. Changes to This Policy

We may update this policy from time to time. Material changes will be announced via the app or our website.

8. Contact

For privacy-related questions, contact us at: support@citaleco.com
Website: www.citaleco.com